Return Policy

Easy Refund Process

Step

Contact us:  support@famgizmo.co.uk

Step

Ship the unused item to the address which we will send you after you contact with us.

Step:

Your refund will be processed through your original method of payment. (About 3~5 working days after your return is received and inspected. )

 

 Returns Policy

Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

If your item arrived damaged or defective, we are happy to arrange for a prompt replacement.  Please note, usually you would have to pay for the return shipping cost unless the return meets one of the following verified reasons:

-Received the wrong product

-Item was damaged in transit

-Item is defective.

 

 Return Flow Chart

 

 

Once your return is received and inspected, we will send an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. A partial refund will be applied if the item has missing parts. 

 

 To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.  Please do not assemble or modify the product in any way. The few exceptions that cannot be returned include:

-Final Sale Items

-Downloadable Software products

-Gift cards

-Some health and personal care items

-Personalized Items

-Software, video games, or vinyl records that have been opened

 

For further assistance please email our customer service department at support@famgizmo.co.uk.