Please refer to the following policies to get detailed information.
Visit Return/Exchange Request or Contact us: firstname.lastname@example.org
Ship the unused item to the address which we will send you after you contact with us.
Your refund will be processed through your original method of payment. (About 3~5 working days after your return is received and inspected. )
If you decide that your product is not right for you within 60 days, the return process is easy. The product must be in saleable condition, with original packing materials. We will refund your purchase price minus a restocking fee.
Note: To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging. Please do not assemble or modify the product in any way.
Famgizmo is constantly evaluating the quality control of our products, and our packaging and shipping methods. Please inspect all components prior to assembly to ensure that you do not have any missing, damaged, or defective parts.
If you have a discrepancy, please call Customer Service at email@example.com within 7 days of delivery of merchandise, to report any missing, damaged, or defective parts. Famgizmo will take prompt action to remedy the situation.
Famgizmo is trying to reduce the difficulty of return. But to reduce malicious returns and the increase in product price caused by malicious returns, we will take a reasonable restocking fee for some products.
Returns caused by customer reasons (Not satisfied, Not right, No longer needed, etc) may need to take an extra restocking fee.
Once your return is received and inspected, we will send an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. A partial refund will be applied if the item has missing parts.
For further assistance please email our customer service department at firstname.lastname@example.org.